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Your Questions Answered (#11 - 20)

Throughout the Budget 2025 consultation process we received many questions about a wide range of topics - from bigger picture items to questions about specific projects, properties, streets and more. Here we continue to answer your questions.

Check out answers to Questions #1 to 10.

Your Questions (#11 to 20) Answered

Questions and answers are listed in no particular order.

11. What is the City doing to get better health care in Terrace? Can we get a walk-in clinic?

The City of Terrace Council recognizes the many challenges residents face accessing local health care. For example, many of us do not have a family doctor and the wait time at the local emergency department is often significant. Residents are frustrated and Council shares your concerns.

Health care is the responsibility of the Provincial Government; it's not a municipal service. However, City Council consistently advocates for improvements to health care in Terrace and area. Council advocates to and meets regularly with the Northwest First Nations Alliance, the Ministry of Health, the Ministry of Mental Health and Addictions, and the Office of the Premier regarding healthcare and doctor shortages in Terrace.

Council also meets regularly with Northern Health, which regularly reports to Council about the current status of important matters such as physician and staff recruitment, service updates, and more. Council works hard to support the Health Authority in its efforts to offer high quality, accessible health care that benefits our community. For example, the Mayor spends a significant amount of time touring new specialists and physicians around Terrace and area, to give them a good sense of what living in Terrace is like, and all it has to offer. The current and previous Councils also played a big part in getting a new hospital built in Terrace, continually advocating to higher levels of government. The Mayor was also part of advisory committees for the new Ksyen Regional Hospital.

12. What can be done to make highways safer (eg. painted lines, reflectors, barriers, lights, etc.)?

Similar to Health, highways are the responsibility of the Provincial Government. However, City staff meet regularly with the Ministry of Highways and other regional stakeholders to discuss road safety initiatives in the region and advocate for potential improvements.

13. How is the City prepared for a train derailment?

The City of Terrace Fire Department regularly conducts pre-planning sessions to ensure preparedness for large-scale emergency incidents like train derailments. The Fire Department participates in comprehensive and collaborative regional training exercises with other local emergency responders. These exercises cover preparedness, mitigation, response, and recovery, and are designed to enhance the skills and readiness of all involved parties to manage complex situations effectively.

CN Rail maintains frequent communication with the City of Terrace Fire Chief, providing essential information pertinent to train safety, including details about substances carried by the trains. This communication aids in formulating effective tactics and strategies for mitigating and responding to incidents involving train derailments. Their collaboration ensures that local emergency services are well-prepared to handle specific challenges posed by rail transport emergencies.

Terrace resident are encouraged to subscribe to Voyent Alert!. This is a multipurpose communication service used to send alerts to residents, businesses, and visitors during critical events like fires or floods while also providing relevant day-to-day communications such as snow removal advisories, planned maintenance, water advisories, and more.


Stay tuned for more of your questions (#14-20) answered!


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The 2025 budget cycle is complete. Now, staff can begin implementing it. See you later this year when we get started on the plan for 2026!

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