Citizen Satisfaction Survey 2023

This survey is now closed. Thank you for participating! Check the news section below for our final report.

The results of the survey will be shared at the October 12, 2023, budget meeting. Follow our Budget 2024 page for more information.

Welcome to the 2023 Citizen Satisfaction Survey!

How long will this take?

This survey should take about 5–10 minutes to complete.

Can I do this survey on paper instead?

Yes. Download and print a paper copy by clicking here. Printed copies are also available at:

• Terrace City Hall: 3215 Eby St
• Terrace Public Works: 5003 Graham Ave
• Terrace Sportsplex: 3320 Kalum Ave
• Terrace & District Aquatic Centre: 4540 Park Ave
• Terrace Public Library: 4610 Park Ave
• Kermodei Tourism Visitor Centre: 4511 Keith Ave
• Happy Gang Centre: 3226 Kalum Ave

What’s the purpose of the survey?

Your responses will help the municipality understand your priorities and opinions on the services we provide. We will use this information as a foundation to help us better plan our 2024 budget with Mayor and Council. The results will also help rate our performance and track priorities over time.

How are you using my data?

We are seeking your input on your satisfaction with services and assets provided by the City of Terrace. We are collecting data under section 26(e) of the Freedom of Information and Protection of Privacy Act for the purpose of planning programs and services in the community.

You have the option of providing your contact information as part of this survey. Your personal information will not be published in any way or reviewed in combination with your responses to survey questions. Your information will be securely stored in Canada. We will not share your information with any external third party and will only use your contact information to provide you with future opportunities to engage with the City of Terrace.

The 2023 Citizen Satisfaction Survey closes September 1, 2023.

If you have any questions about this survey, the collection of data, or how it is stored and used, please contact us:

Corporate Administration
City of Terrace
3215 Eby St, Terrace, BC V8G 2X8
engage@terrace.ca
250-638-4712