One Change Per Week

YARD WASTE UPDATE FOR THE WEEK OF OCTOBER 9:

Due to Thanksgiving on Monday, October 9, the Public Works yard will be open for yard waste drop-off on Tuesday, October 10, from 8:30 am-4:00 pm.

In case you missed it (and your waterlogged bags have been sitting curbside for a while now and you're not sure why): Yard waste is now collected in green carts on your weekly pickup day. If you have additional yard waste, please bring it to the Public Works yard on Mondays from 8:30 am-4:00 pm (or Tuesdays in the event of a holiday Monday). We are no longer equipped to pick up brown bags left at the curbside.

Saturday drop-off day

Can’t make it to the Public Works yard on Mondays? We will be holding a Saturday drop-off event to help with fall cleanup.

Saturday, November 4
8:30 am-4:00 pm
Public Works Yard
*Please follow signs, speed limits, and the direction of staff onsite when visiting the Public Works yard.

UPDATE: Following questions from the public, we would like to provide this information on how to bring your yard waste to the Public Works yard:

• Our preference is to bring yard waste in brown compostable/biodegradable paper bags since they're easier and safer for residents dropping them off as well as for our staff. There is no bag limit for drop-off at Public Works.
• We also accept loose material from the back of a vehicle, as long as it contains only accepted items: no tree stumps, large branches, or other prohibited items, please. Please ensure you transport it safely so it doesn't blow out of the vehicle. And remember, this is a self-serve drop-off location, so our crew is there to monitor, not assist with emptying vehicles.

250-615-4019
recycle@terrace.ca

YARD WASTE UPDATE FOR THE WEEK OF OCTOBER 2

Due to the National Day for Truth & Reconciliation, observed this year on Monday, October 2, the Public Works yard will be open for yard waste drop-off on Tuesday, October 3, from 8:30 am-4:00 pm.

In case you missed it: Yard waste is now collected in green carts on your weekly pickup day. If you have additional yard waste, please bring it to the Public Works yard on Mondays from 8:30 am-4:00 pm (or Tuesdays in the event of a holiday Monday). We are no longer equipped to pick up brown bags left at the curbside. We are planning an additional drop-off day on a weekend later this fall to help with fall cleanup—stay tuned for details.

250-615-4019
recycle@terrace.ca

REMINDER: Yard waste drop-off starts today, Monday, September 11!

Our yard waste program has now shifted to its new schedule. If you have a small amount of yard waste, please put it in your green organics cart along with food scraps and soiled paper products. This will be picked up as usual on your regular pickup day. (Reminder: we still have 240L carts available for $45—along with trading in your 120L organics cart—for those looking to upgrade. Contact us for info.)

Those with additional yard waste can bring it down to our new drop-off location. Here’s what you need to know:

• Yard waste can be dropped off on Mondays ONLY at the Public Works yard (5003 Graham Ave) from 8:30 am to 4:00 pm until mid-November. Please, no drop-offs at other times. It is unsafe for the public to enter the yard when we’re not expecting it and workers operating vehicles and heavy machinery may not see you.
• Please bag your yard waste in brown compostable/biodegradable bags for drop-off. There is no bag limit.
• Accepted items: leaves, lawn clippings, garden trimmings, flowers, weeds, small branches, and prunings less than 12 mm (1/2 inch) in diameter and 1 m (3 feet) long.
• Not acceptable: food scraps, food-soiled paper products, building materials, or any household refuse—yard trimmings only.
• Please check in with the attendant at the front gate before entering the Public Works yard and obey all signage onsite directing traffic safely through, including the posted speed limit of 10 km/hr.
• An additional drop-off day will be available later this fall after Halloween (possibly on a Saturday).

Can’t make it on Mondays? The Thornhill Transfer Station (3016 Old Lakelse Lake Rd) accepts yard waste on Saturdays, Sundays, and Mondays: May 1–Oct 31 it’s from noon to 7 pm, and from Nov 1–April 30 it’s from noon to 5 pm.

Learn more

• Explore other posts on this blog
• Visit our main refuse page
• Call 250-615-4019
• Email recycle@terrace.ca
• Ask a question below!

By now, you have likely received a flyer in your mailbox about the upcoming yard waste program changes. Let’s take a moment to talk about it!

What’s the change?

Monday, August 28 will be the last day for Monday yard waste collection in brown kraft bags. As of Tuesday, September 5, weekly yard waste collection will be in green carts on your regular pickup day only.

What if I have more yard waste than will fit in my green cart?

Option 1: Upgrade to a bigger cart! We now have 240L green carts available. That’s the same size as your current black (garbage) and blue (recycling) cart. There’s a one-time fee of $45 for this cart (and that’s less than you paid initially for your current 120L green cart). To order, please contact us (contact info below) and we’ll swap it for you. New carts will be delivered immediately to anyone ordering by August 25. Orders placed after that will be delivered when supplies and staff are available.

Option 2: Drop off additional yard waste in brown kraft bags at our free drop-off location, the Public Works yard at 5003 Graham Ave. This will be available on Mondays from 8:30 am-4:00 pm, from the third Monday in April to the first Monday in November—this year, that means drop-off runs on Mondays till November 6.

Option 3: Can’t make it on Mondays? The Thornhill Transfer Station (3016 Old Lakelse Lake Rd) accepts yard waste on Saturdays, Sundays, and Mondays: May 1–Oct 31 it’s from noon to 7 pm, and from Nov 1–April 30 it’s from noon to 5 pm.

Option 4: Gearing up for a big fall clean-up? We’ll have an additional drop-off day at the Public Works yard on a Saturday in the next few months to help with fall clean-up. Stay tuned for details.

What goes where?

Your green curbside cart can contain all organics as before, including food scraps as well as yard waste. However, the drop-off location at the Public Works yard can only include yard waste—grass clippings, branches, leaves, etc. Please bag them as usual in brown kraft bags for drop-off.

Why was this necessary?

We have two types of trucks. Our newer type uses a mechanical arm to pick up carts, and that’s the one you see each week collecting black, blue, and green carts Tuesday through Friday. Our older type of truck could only be used to pick up bags manually (by hand). Maintaining equipment for both the manual yard waste pickup and automated refuse, recycling, and organics pickup proved to be very costly. Not only that, but it also is very labour-intensive (and potentially dangerous when bags are overloaded) for staff to repeatedly hoist bags by hand, and ensuring their health and safety is a high priority.

When the two manual trucks finally reached the end of their life and were due for replacement, staff determined that replacing them with a similar model didn’t make sense—better to replace them with another truck with a mechanical arm, so that it could be put into use throughout the week when needed and keep all trucks running better for longer. This also saved local taxpayers like you the cost of purchasing two new trucks, since this program has reduced our fleet from four total trucks to three.

However, the trucks with mechanical arms can only pick up carts, not bags—so the current yard waste program is no longer compatible with our fleet. In spring 2022, we presented several options and invited public feedback on four proposed options as well as other ideas. The responses were mixed, and we recognize that—but we selected to use two of the proposed options in tandem to help address this: bigger green carts plus a drop-off location.

How can I get more information?

• Keep reading this blog for lots of great info on refuse-related topics!
• Browse Recycle Coach (tip: the app is great!) to search for what goes where.
• Contact us directly: Call 250-615-4019 or email recycle@terrace.ca

Due to the BC Day holiday on Monday, August 7, yard waste pickup will take place throughout the week. Please leave your bags on the curbside on Tuesday, August 8, and we will pick them up as soon as we can. Thank you!

recycle@terrace.ca | 250-615-4019

Let’s build some new recycling habits! We get it—it can be tough to remember what goes where and how to prep it. Here are some basics to keep in mind. With a little time, they can become second nature when filling your blue cart!

• Empty and rinse plastic and metal bottles and containers. Give that Campbell’s can a quick swish with water, or stick the Kraft peanut butter tub in that last spot in the dishwasher before you start it up!
• Flatten cardboard. Keep a utility knife nearby to flatten that Amazon box or Froot Loops box, and be sure to fold or cut it up if oversized so it doesn’t get stuck in the cart (or worse, the truck).
• Keep soft plastics out. Place items loosely in the cart rather than bagging it. Overwrap from your Charmin, plastic wrap and Ziplok bags from your lunch, and Doritos bags do not belong here.
• Place soiled paper products in your green cart. Cheesy pizza boxes, paper takeout containers, birthday party paper plates, paper towels, tissues, and napkins can all be composted.

When we make #OneChangePerWeek, recycling is much less daunting!

recycle@terrace.ca | 250-615-4019

Wondering about our yard waste program? Here are a few things you can do to ensure your yard waste gets picked up as intended!

1. Put out yard waste in brown kraft bags on Mondays only. Our drivers don’t pick up these bags during their other curbside pickups. It’s a separate collection trip with a different type of truck.
2. Likewise, don’t put out your green organics carts on Mondays. Drivers don’t pick up any carts—even if they contain yard waste—on Mondays. They will be picked up on your regular curbside collection day.
3. Prep your yard waste properly for pickup. Branches should be less than ½ inch diameter (12 mm) and less than 3 feet (1 m) in length. Bags should not weigh more than 50 lbs (22 kg).
4. Yard waste should never include cooked food, oil, meat, fish, bones, animal waste, household refuse, or building materials (like lumber, drywall, and siding—yup, we’ve seen this happen).
5. There is no bag limit, but make sure—as best you can—that your bags aren’t sitting out in the rain for too long prior to pickup. No one likes soggy bottoms! If you can’t pick up the bag without it falling apart, then neither can we.
6. If we have a super busy day (especially in spring and fall) or if there is a statutory holiday on the Monday, we may not get to all bags in one day as planned, and pickup may continue throughout the week. Please be patient and we’ll get to your residence as soon as we can!
7. …But with that in mind, if you have put out bags and they are not picked up by the end of the week, we may have missed you, or there might be a problem with your bags. Give us a call at 250-615-4019 and we’ll investigate!

recycle@terrace.ca | 250-615-4019

None of us will forget the constant reminders for staying 2 metres apart during the pandemic. But did you know our refuse carts also like a little bit of space between them?

Please remember the 1-metre rule: Place your carts at least 1 metre (or 3 feet) away from parked cars, trees, or other obstructions like a hydro box, as well as 1 metre away from other carts. The mechanical arm on the truck needs that space all around a cart in order to successfully—and safely—pick it up (and yes—sometimes they do fall over when the arm puts them down!). Remember to also position your carts with the arrows pointing to the centre of the road. *Pro tip: You use these carts each week and may not think about them much—but these instructions are actually on the lid of each one

recycle@terrace.ca | 250-615-4019

Extra garbage this week? If it just won’t fit in your black cart and you don’t want to wait for the next pickup, we can help. Purchase garbage bag tags for $2 each at City Hall or Public Works and attach them to your extra garbage bag(s).

Top 3 tips:

• Ensure the bag tag is clearly visible on your extra garbage bag. Stapling it on is best.
• Please be considerate of our crews and keep those bags to 50 lbs at the most. Unlike the carts, which are tipped into the truck by its mechanical arm, the extra bags must be picked up by hand.
• Place your extra garbage bags beside your city-provided garbage cart. Bags placed in garbage cans or other containers will not be collected.

recycle@terrace.ca | 250-615-4019

Curbside collection questions? Give us a call!

If your black, blue, and/or green cart was not picked up, your first step should be giving us a call! Our team is ready to answer your questions, and we encourage you to contact us if your pickup has not gone as expected. Usually, there is a simple answer and a quick resolution.

☎️📱 Please call 250-615-4019 or email recycle@terrace.ca with your questions and we’ll be happy to help!